FOUNDERS OF RETAIN.AI
While at LiveRamp on the executive and founding engineering team, Eric Chernoff and Vlad Shulman began to ask themselves how could companies use data to better understand the time and cost of supporting customer interactions. With Retain.ai, they're now building the answer.
Retain.ai enables enterprises to develop an understanding of cost-to-serve at the individual customer level. This data allows companies to rethink pricing and product strategies with a nuanced understanding of customer LTV.